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National Charity: Information workflow

Opportunity

  • Over 800 sites across the UK all sharing information with Head Office via physical documentation

Challenge

  • Design a solution, funded by savings, to digitize and automate these processes

Solution Approach

  • Map the existing process, following the paper from store to Head Office and through to fate
  • Evaluate the network architecture and topology for complimentary solutions
  • Identify robust scanning technology for the store environment
  • Design a simple, easy to use interface for primarily volunteer based staff
  • Bypass the Head Office mail room and deliver documents directly to the relevant line of business