Accelerate your digital transformation

Combine your process data with employee wisdom to build an organisation that is agile, resilient, and ready for any challenges ahead. Transform business processes with Data Forge Transform, powered by BusinessOptix.

Transform Business Processes

Accelerate business processes and reduce operational costs through process mining, mapping, scenario modelling and simulation tools. As a result, your business can deliver a more engaging customer and employee experience.

What is a digital twin of an organisation?

Digital twin has been used historically to describe ‘a digital representation of a physical object’. In the world of software driven business operations, Gartner define it as:

“A dynamic software model of any organisation that relies on operational and/or other data to understand how an organisation operationalises its business model {and processes}, connects with its current state, responds to changes, deploys resources and delivers expected customer value.”

Use case

Take an organisation’s purchase-to-pay function, for example. The finance director may decide to create a digital representation of operations, such as the invoice and payment processes. 

Firstly, it is important to analyse the flow of invoices in and payments out to highlight any performance issues. Using processing mining, modelling, and simulation tools, the team can test different scenarios for addressing these issues.

Lastly, they would implement the option that is most likely to deliver improved performance and quality. The process can then be repeated to explore new areas in a cycle of continuous improvement.

AP Automation

Business Transformation Suite

Business Transformation Suite

Process Discovery and Modelling

Map and model the current and future state twins of processes and continuously improve.

Documentation and Work Instructions

Build standardisation and governance with transformed processes and ways of working in a dynamic portal.

Scenario Modelling and Simulation

Create and test alternative flows and outcomes to identify improvements that will deliver the best business case for the organisation.

Target Operating Model Design

Create a holistic view of your operations linked through to your processes to begin connecting your DTO.

Customer Experience Design

Design optimal customer journeys and connect them to the supporting processes. This ensures the ‘inside out’ supports the ‘outside in’.

Transformation Planning and Analysis

Set goals, strategy and milestones, and track your progress to target.

The steps to digital transformation

Step 1: Capture existing operating model

Step 2: Identify candidates for change

Step 3: Create, test, and evaluate new scenarios

Step 4: Select and deliver chosen scenario

Step 5: Gather and use insights

Turn your vision into innovation