Take an organisation’s purchase-to-pay function, for example. The finance director may decide to create a digital representation of operations, such as the invoice and payment processes.
Firstly, it is important to analyse the flow of invoices in and payments out to highlight any performance issues. Using processing mining, modelling, and simulation tools, the team can test different scenarios for addressing these issues.
Lastly, they would implement the option that is most likely to deliver improved performance and quality. The process can then be repeated to explore new areas in a cycle of continuous improvement.